Medical Billing and Coding Representative


Location: Downtown Spokane Clinic

Job Description

The Medical Billing and Coding Representative serves as the primary billing support for the providers and/or facilities of NWOS. The Medical Billing and Coding Representative is responsible for ensuring charges are accurately coded and reconciled.


  • Coordinates with clinical staff to get complete charge information for all encounters.
  • Codes information on procedures performed while ensuring proper use of CPT, ICD10, and modifiers.
  • Verifies documentation and completes charge information to produces accurate billings according to organizational policies.
  • Works closely with staff to ensure accurate collection of insurance information, referrals, and payments.
  • Corrects and resubmits claims as needed to ensure accurate payments.
  • Maintains required billing records, reports, files, etc.
  • Provides excellent customer service to patients, clerical staff, and insurance companies, communicating in a positive and professional manner.
  • Identifies and resolves patient billing complaints.
  • Ensures that Accounts Receivable is kept current according to organizational benchmarks.
  • Adheres to all HIPAA guidelines/regulations.

Required Skills and Experience

  • At least one year of prior experience in a health care organization.
  • Knowledge of current ICD10 and CPT guidelines.
  • Knowledge of medical terminology and human anatomy.
  • Strong written and oral communication skills.
  • Knowledge of computer systems and programs.
  • Knowledge of modern office equipment including fax machines, copiers, scanners, etc.
  • Certified Professional Coder (CPC) or Certified Professional Coder, Apprentice (CPC-A), or agreement to obtain within 6 months of hire.
  • Orthopedic experience required.
  • Spine billing experience preferred.


Northwest Orthopaedic Specialists offers competitive compensation, great health benefits, 401(k), profit sharing, continuing education and many other useful supplemental benefits.

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