Patient Service Representative


Location: North Spokane Clinic

Job Description

The Patient Service Representative serves as the initial contact for patient’s clinic visits. The Patient Service Representative assists in health care delivery through clerical support of the practice coordinators, physicians, and or physician assistants of NWOS. This is a part time position.


Duties will include check in, demographic update, insurance entry, copay/balance collection, eligibility and referral reports, and all other duties assigned. Qualified candidates must be enthusiastic, have strong customer service skills, and have the ability to multi-task in a fast paced environment. Insurance knowledge and medical office experience required.

Required Skills and Experience

  • Past medical office experience, preferably in orthopaedics
  • Knowledge of medical insurance
  • Be energetic
  • Have the ability to multi-task
  • Display strong customer service skills


Northwest Orthopaedic Specialists offers competitive compensation, great health benefits, 401(k), profit sharing, continuing education and many other useful supplemental benefits.

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